For Parents, Guardians, Youth, Children, and Other End Users
Last Updated: September 10, 2026
A Note Before You Start
These are the rules for using TeamLinkt: the app, the website, our AI features, and anything else we offer (the “Cloud Services”). We tried to write them in plain English so you can actually read them.
If you're an adult, parent or guardian, these terms cover both you and the children or youth in your care. Sections about Verifiable Parental Consent and how we handle your child's information are especially important.
If you're a youth (14–17) using TeamLinkt, these terms apply directly to you.
If you're under 14, your parent or guardian needs to read and agree to these terms on your behalf.
If you're just visiting our public AI Assistant (the one anyone on the internet can use without logging in), the parts about the AI Assistant apply to you too.
1. Who We Are and What We Offer
TeamLinkt is operated by QuickLinkt Solutions Inc., a Canadian company headquartered in Saskatchewan ("TeamLinkt", "we", "us", "our"). We provide software that helps sports organizations — leagues, clubs, associations, and schools (“Organizations”) — run their programs, and we provide the experience that members and their families use to register, communicate, pay, and participate.
When you create an account or use TeamLinkt, you're agreeing to these Terms of Use ("Terms") and our Privacy Policy. If you don't agree, please don't use TeamLinkt. When you register, we ask you to affirmatively accept these Terms and our Privacy Policy by checking a box or clicking “I agree,” and we keep a dated record of your acceptance.
TeamLinkt — including its Cloud Services, software, design, content, and trademarks — is owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use TeamLinkt for its intended purpose, subject to these Terms. We reserve all rights not expressly granted to you.
2. Definitions of Age Groups
Different laws apply to people of different ages, so we need clear definitions:
3. Accounts
3.1 Who Can Create an Account
Adults can create their own account.
Youth (14–17) can create an account, but we may require parent or guardian acknowledgment or oversight depending on your jurisdiction and the Organization you're joining.
Children (under 14) can only have an account if a parent or guardian creates and manages it on their behalf, after providing Verifiable Parental Consent.
3.2 Verifiable Parental Consent (VPC) for Children Under 14
If you are a parent or guardian creating or managing an account for a child under 14:
(a) You confirm that you are the parent or legal guardian of the child;
(b) You consent to TeamLinkt's collection, use, and disclosure of your child's personal information as described in our Privacy Policy, including for the purposes of sports registration, scheduling, communication with coaches and league administrators, and emergency contact. We do not use a child's information for targeted advertising or to train or fine-tune AI models, and we will obtain your separate consent before disclosing a child's personal information to a third party for any purpose that is not integral to providing TeamLinkt;
(c) You understand that you can review your child's information, request its deletion, refuse to allow further collection or use of it, or revoke consent at any time by contacting help@teamlinkt.com;
(d) You acknowledge that revoking consent may mean your child can no longer participate in programs through TeamLinkt that require account-based registration. We obtain and verify your consent using a method approved under the Children's Online Privacy Protection Act (COPPA). The method we use, and the information we collect about your child, as applicable, are described in our Privacy Policy.
3.3 Account Invite & Data Entry
Your Organization may create and enter Child and Youth information into TeamLinkt on your behalf. If this was done without your consent, contact us immediately at help@teamlinkt.com. A child’s account is not activated until Verifiable Parental Consent has been obtained, even when the Organization enters the information.
If we don’t receive Verifiable Parental Consent within 90 days of the information being entered, we delete the child’s record.
3.4 Account Accuracy and Security
You are responsible for:
Providing accurate information when you register and keeping it up to date;
Keeping your password secure;
All activity that happens under your account.
If you think your account has been compromised, contact us immediately at help@teamlinkt.com.
3.5 One Person, One Account
Each person should have only one TeamLinkt account. Parents may manage multiple child accounts as separate sub-profiles.
4. Acceptable Use
Don't use TeamLinkt to:
Harass, threaten, bully, or intimidate other users — especially other youth or children;
Impersonate anyone else;
Post content that's illegal, hateful, sexually explicit, or that promotes violence or self-harm;
Try to break, hack, scrape, or reverse-engineer the platform;
Use TeamLinkt for any purpose other than the Organization activities it's designed for;
Get around age restrictions or registration requirements;
Share content that infringes someone else's intellectual property or privacy;
Use AI features to generate harmful, deceptive, or impersonating content.
We take protecting children and youth seriously. If you see something concerning, report it to help@teamlinkt.com. We may suspend or terminate accounts that violate these rules.
5. AI Features: Emi and the Public AI Assistant
TeamLinkt offers AI-powered features. There are two:
5.1 Emi (Inside Your Account)
Emi is our AI assistant that helps you with things like understanding schedules, finding information about your registrations, and getting answers about your Organization. Emi is available to logged-in users.
5.2 The Public AI Assistant (No Login Needed)
We also offer a public-facing AI Assistant on some Organizations' TeamLinkt websites. Anyone can use it — you don't need an account. The public AI Assistant is for users 14 and older.
5.3 What You Need to Know About AI
(a) AI can be wrong. AI features may produce inaccurate, incomplete, or misleading information. Do not rely on AI outputs for medical, legal, financial, safety, or other important decisions. When in doubt, check with a human — your coach, league administrator, doctor, or other qualified person.
(b) Don't share sensitive information. Please don't enter government IDs, financial account numbers, medical details, or other sensitive personal information into AI features. If you do, we'll do our best to handle it appropriately, but we'd rather you didn't.
(c) How we use AI conversations. Conversations with Emi and the public AI Assistant may be used to:
(i) Improve our AI features, including fine-tuning model responses, after personal information has been removed or de-identified using commercially reasonable methods. We do not use children’s or youth’s (under-18) information to train or fine-tune AI models; and
(ii) Generate aggregate, anonymized analytics to help us improve TeamLinkt overall.
(d) Public AI Assistant conversations. Conversations with the public AI Assistant may also be used for analytics as described above. Because we don't always know who you are when you use the public AI Assistant, please don't share identifying information about yourself or others, and don't use it if you're under 14.
5.4 AI Outputs and Ownership
You own the questions and inputs you provide. Subject to the rights you grant us above, AI outputs are provided to you for your use within TeamLinkt. Because AI outputs may be similar across users with similar inputs, we don't promise that AI outputs are unique to you.
6. Your Privacy
How we collect, use, and share your personal information is described in our Privacy Policy. The Privacy Policy explains:
What information we collect
How long we keep it
Your rights to access, correct, and delete your information;
How to contact our Privacy Officer.
6.1 If You Live in Canada
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec's Act respecting the protection of personal information in the private sector (Law 25), and equivalent provincial privacy legislation in Alberta, British Columbia, and elsewhere. You have rights to access your personal information, request corrections, withdraw consent, and file a complaint with the Privacy Commissioner of Canada or your provincial commissioner. You acknowledge that TeamLinkt may not be able to comply with all data rights requests directly, and may redirect your request to the Organization that controls your data, and assist fulfilling the request.
6.2 If You Live in the United States
We comply with COPPA for users under 13 and apply the same protections to users under 14 to align with Quebec's standard. If you live in California, you have rights under the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA), including the right to know, delete, correct, and limit the use of your personal information. Residents of other US states with comprehensive privacy laws (Colorado, Connecticut, Virginia, Utah, and others) have similar rights. See the Privacy Policy for details on how to exercise these rights. You acknowledge that TeamLinkt may not be able to comply with all data rights requests directly, and may redirect your request to the Organization that controls your data, and assist fulfilling the request.
6.3 Anonymized Usage Data
We use aggregated, anonymized data about how people use TeamLinkt to improve the product, fix problems, and build new features. This data does not identify you personally. We may share or publish aggregated and anonymized data without restriction.
6.4 Personal Data Sharing
TeamLinkt does not sell your Personal Data for money. Your Personal Data may flow to third parties implicitly as you use our services - for example Merchandise, Fundraisers, and Background Check functionality is handled by third parties.
Adults may receive targeted advertising and some Personal Data will flow to our advertising provider. This advertising-related sharing may be considered a “sale” or “share” under some US state privacy laws (including California’s CPRA), even though we do not receive money for it. We do not share children’s or youth’s (under-18) Personal Data with advertising providers. See our Privacy Policy for how to opt out.
7. Your Content and Feedback
7.1 Your Content
You may upload photos, messages, registration information, and other content to TeamLinkt ("Your Content"). You keep ownership of Your Content. You give us a worldwide, royalty-free license to host, store, display, and use Your Content as needed to operate TeamLinkt and provide it to you, your Organization, other users of your Organization as the service is configured, and our service providers.
You're solely responsible for making sure you have the right to upload Your Content (for example, you took the photo, or the people in it consented to being photographed and shared on TeamLinkt). Don't upload content you don't have rights to.
7.2 Feedback
If you send us feedback, suggestions, ideas, or bug reports about TeamLinkt ("Feedback"), we love it. By sending Feedback, you agree:
We can use Feedback freely, without paying you, in any way — including building it into the product, sharing it with our team, or basing future features on it;
You have no entitlement to any intellectual property that results from Feedback, including any improvements, new features, or AI model behavior;
We're not obligated to credit you or implement your suggestion.
This isn't us being greedy — it's because if every suggestion came with strings attached, we couldn't build the product. We appreciate you taking the time to help us improve.
8. Communications From Us
When you use TeamLinkt, you may receive:
Transactional emails and notifications (registration confirmations, schedule changes, payment receipts);
Push notifications (if you've enabled them);
Updates from your Organization;
Service announcements from TeamLinkt.
You can manage notification preferences in your account settings. Some transactional communications are necessary for the service to function and cannot be turned off without closing your account. We send marketing or promotional messages only where you have given any consent required by law, including Canada’s Anti-Spam Legislation (CASL). Every commercial message identifies us and includes an unsubscribe link, and you can withdraw your consent to those messages at any time.
9. Payments, Refunds, and Organization Decisions
When you pay for registrations, merchandise, or other things through TeamLinkt, the contract for those goods or services is between you and the Organization, not between you and TeamLinkt. We're just the platform.
Refund decisions, registration disputes, eligibility for programs, and similar matters are decided by the Organization. If you have a problem with a registration or payment, contact the Organization first. We can help with technical issues with the Cloud Services.
10. Termination
10.1 By You
You can close your account at any time by contacting help@teamlinkt.com or using account-deletion options in the app where available.
10.2 By Us
We may suspend or terminate your access if you violate these Terms, if we're required to by law, or if your account has become dormant, as that term is defined in our Privacy Policy. We'll give you notice when reasonably possible, and for dormancy we always email you at least 30 days before deleting anything.
10.3 What Happens to Your Information
When your account is closed:
Personal information is retained as described in our Privacy Policy;
You can request immediate redaction by contacting privacy@teamlinkt.com; we honor these requests within 90 days;
Some information may persist in backups for up to 30 days and in certain logs for up to 30 days, after which it's automatically deleted;
Some content (like messages you sent in group chats) may remain visible to others who received it.
11. Changes to These Terms
We may update these Terms from time to time. When we make material changes:
We'll post the updated Terms with a new "Last Updated" date;
We'll send a notice — by email, in-app notification, or both — at least 30 days before material changes take effect;
Minor changes (like fixing typos or clarifying language) may take effect immediately.
Notice by digital means is sufficient. We're not going to mail you a paper letter. Your continued use of TeamLinkt after the effective date of the changes means you accept them. If you don't accept changes, please stop using TeamLinkt and close your account before the effective date.
12. Disclaimers
TeamLinkt is provided "as is" and "as available". We don't promise it'll always work perfectly, be available without interruption, or be error-free. AI features in particular may produce wrong or unexpected results.
To the maximum extent permitted by law, we disclaim all warranties — express or implied — including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Some jurisdictions don't allow disclaimers of certain warranties. In those places, the disclaimers apply only to the extent permitted by law, and you may have additional rights.
13. Limitation of Liability
To the maximum extent permitted by law, TeamLinkt is not liable to you for:
Indirect, incidental, consequential, special, or punitive damages;
Lost profits, lost data, or lost opportunities;
Damages arising from your use or inability to use TeamLinkt, including reliance on AI outputs.
Our total liability to you for any claim arising from or relating to TeamLinkt is limited to the greater of:
(a) the amount you paid to TeamLinkt (not to an Organization through TeamLinkt) in the 12 months before the event giving rise to the claim; or
(b) CAD $100, or USD $100, depending on the jurisdiction in which you are located.
Some jurisdictions don't allow limitations on certain damages. In those places, the limitations apply only to the extent permitted by law. Nothing in these Terms limits liability that cannot be excluded by law — for example, liability for gross negligence, willful misconduct, fraud, personal injury or death caused by our negligence, or in Quebec, liability for bodily or moral injury.
14. Disputes
14.1 Let's Try to Sort It Out First
Before filing any formal claim, please contact us at help@teamlinkt.com so we can try to resolve the issue informally. Most things can be sorted out with a conversation.
14.2 Mediation
If we can’t sort things out informally within 30 days, the next step is mediation – a conversation with a neutral third party whose job is to help us reach agreement. Mediation is not binding: the mediator can’t impose a result on you. It happens remotely by video or phone, it’s conducted in English, and TeamLinkt pays the mediator. We aim to finish within 30 days of the mediator being appointed.
You don’t have to go through mediation before asking a court for urgent protective relief, and the clock on any deadline for bringing a claim is paused while mediation is under way.
14.3 If You're in Canada
These Terms are governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable in Saskatchewan.
Any dispute that can't be resolved informally will be resolved by binding arbitration administered by the ADR Institute of Canada under its Arbitration Rules, with the seat of arbitration in Saskatoon, Saskatchewan, in English. Either party may seek injunctive or equitable relief in a court of competent jurisdiction without waiving the arbitration obligation. For any individual consumer claim, TeamLinkt will pay the arbitration filing and administrative fees, and the arbitration will be conducted under rules appropriate for consumer disputes. You may opt out of arbitration within 30 days of first accepting these Terms by emailing help@teamlinkt.com with your name and account email; if you opt out, the arbitration agreement in this Section does not apply to you and disputes may be brought in a court of competent jurisdiction.
Quebec residents: Nothing in this section limits your rights under Quebec's Consumer Protection Act, Civil Code of Quebec, or Law 25, including any non-waivable right to bring an action before the courts of Quebec.
Other Canadian residents: Residents of Ontario, Alberta, British Columbia, and other provinces likewise keep any non-waivable rights under their consumer-protection legislation, including any right that legislation preserves to bring or take part in court proceedings (including class proceedings) despite the arbitration agreement or class-action waiver in these Terms.
To be clear about what that means in practice: this Section 14.3 does not require arbitration of a Quebec resident’s claim, and it does not require arbitration of a consumer claim in Ontario, British Columbia, or Alberta where provincial law says it can’t. Section 14.6 sets out what happens instead.
14.4 If You're in the United States
These Terms are governed by the laws of the State of Delaware, United States , except where the laws of your home state provide non-waivable consumer protections, which apply to the extent required.
Any dispute that can't be resolved informally will be resolved by binding arbitration administered by AAA under its Consumer Arbitration Rules, with the seat of arbitration in New Castle County, Delaware, in English. Arbitration may be conducted remotely (by video or telephone) and you don't need to travel to Delaware. For any individual consumer claim, TeamLinkt will pay the arbitration filing and administrative fees and the administrator’s consumer arbitration rules will apply. You may opt out of arbitration within 30 days of first accepting these Terms by emailing help@teamlinkt.com with your name and account email; if you opt out, the arbitration agreement in this Section does not apply to you.
You always have the right to:
(i) Bring an individual claim in small-claims court in your home state for amounts within that court's jurisdiction;
(ii) Seek injunctive or equitable relief in a court of competent jurisdiction;
(iii) Bring any claim that cannot lawfully be sent to arbitration under your state's laws;
(iv) Report concerns to your state Attorney General or applicable regulatory authority.
(v) Bring in court, rather than in arbitration, any claim that you elect to treat as a sexual assault dispute or a sexual harassment dispute under the federal Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act, 9 U.S.C. §§ 401–402; and
(vi) Seek public injunctive relief in court where the law of your state gives you that right and does not allow it to be given up in advance.
14.5 Class-Action Waiver
To the maximum extent permitted by law, you and TeamLinkt each waive any right to participate in a class action, class arbitration, or representative action. Disputes must be brought on an individual basis. This waiver does not apply where prohibited by law (including in Quebec, and as otherwise required by applicable consumer-protection law in Canada or your US state).
14.6 If Arbitration or the Class-Action Waiver Doesn't Apply to You
In some places the law simply does not let us require arbitration or ask you to give up class-action rights. Quebec is one. Consumer claims in Ontario, British Columbia, and Alberta are others. If a court or arbitrator decides that the agreement to arbitrate in Section 14.3 or 14.4, or the class-action waiver in Section 14.5, can’t be enforced against you or for a particular dispute, then for you or that dispute:
(a) Sections 14.3, 14.4, and 14.5 don’t apply;
(b) Sections 14.1 and 14.2 still do;
(c) once the dispute has actually come up, you and TeamLinkt can agree in writing to arbitrate it, and that agreement will be enforceable; and
(d) if you don’t make that agreement, the dispute goes to the courts where you live, and nothing in these Terms takes away any right you have to bring or join a class or representative proceeding in those courts.
A note about young users. If you are under the age of majority where you live, the law may let you set aside an agreement to arbitrate, and in many places a parent cannot give up a child’s legal claims in advance. Nothing in this Section 14 is intended to limit a right of that kind.
14.7 If Many Similar Claims Are Filed at Once
If 25 or more similar claims are brought against TeamLinkt in arbitration by the same lawyers, or by lawyers working together, the arbitration provider’s rules for handling large groups of cases will apply – including the AAA’s Supplementary Rules for Multiple Case Filings where AAA is the administrator. Claims are then heard in batches of up to 50, a process arbitrator decides administrative and fee questions, and after the first two batches we go back to mediation under Section 14.2 on the remaining claims before further batches proceed.
This changes the process only. It doesn’t change what you can claim, what you can recover, or how long you have to bring a claim.
14.8 How These Provisions Fit Together
The class-action waiver in Section 14.5 and the agreement to arbitrate in Sections 14.3 and 14.4 stand or fall together. If the class-action waiver can’t be enforced for a dispute, then the agreement to arbitrate doesn’t apply to that dispute either, and it goes to court under Section 14.6.
There is one exception. If a claim for public injunctive relief can’t be arbitrated, or can’t be given up in advance, under the law that applies to you, then only that claim is separated out and paused while the other claims are arbitrated. Separating it out does not undo arbitration or the class-action waiver for anything else.
And if any part of this Section 14 is unenforceable in one place, it stays in force everywhere else, and for everyone else.
14.9 Quebec Language Clause
English. The parties have expressly requested that these Terms and all related documents be drafted in English.
Français. Les parties ont expressément demandé que ces conditions d'utilisation et tous les documents connexes soient rédigés en anglais.
15. Other Important Stuff
15.1 Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced in them, are the complete agreement between you and TeamLinkt about your use of the service.
15.2 No Waiver
If we don't enforce a provision of these Terms, that doesn't mean we waive the right to enforce it later.
15.3 Severability
If a court finds part of these Terms unenforceable, the rest still applies.
15.4 No Third-Party Beneficiaries
These Terms are between you and TeamLinkt. Other parties — including the Organizations whose programs you participate in — are not third-party beneficiaries of these Terms.
15.5 Assignment
You can't transfer your rights or obligations under these Terms without our written permission. We may transfer ours, including in connection with a merger, acquisition, reorganization, or sale of our business.
15.6 Copyright Complaints
We respect intellectual property rights. If you believe content on TeamLinkt infringes your copyright, send a written notice to our designated agent at help@teamlinkt.com that includes the information required by the US Digital Millennium Copyright Act (17 U.S.C. § 512): identification of the copyrighted work; identification and location of the material you believe is infringing; your contact information; a statement that you have a good-faith belief the use is not authorized; and a statement, under penalty of perjury, that the information is accurate and that you are authorized to act for the copyright owner. We remove infringing material in appropriate cases and terminate the accounts of repeat infringers.
15.7 Survival
Provisions that by their nature should survive termination will survive, including Section 1 (our intellectual property), Section 7 (Your Content and Feedback), Section 12 (Disclaimers), Section 13 (Limitation of Liability), Section 14 (Disputes), and this Section 15.
15.8 Force Majeure
We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, epidemics, power or internet outages, hosting or network failures, labor disputes, or government actions.